Organize. Collaborate. Succeed.
PeloLife - The Pelotonics Application Blog
top of yellow highlight
16 Dec - 2008

Customer Service 2.0

by Troy Malone, Chief Evangelist
bottom of yellow highlight
top shadow for body

Let me just say that I love our customers. We have some of the nicest and most inspirational customers around. I am sure of it.

As a company, we decided that if we were to be successful, it would be in concert with our user base. After all, they are the ones using our application in the “real world”. Why not have them involved in meaningful discussions of where our product is going and how we are to get there?

We have been streaming live from our office for about two months now and the results have been amazing! Come join us. We engage in discussions with current users and people new to our company as well. These connections have already resulted in the release of 19 new features and changes to our product. Each change that comes about is thoroughly discussed on our end to make sure that it maintains simplicity and does not complicate the solution for our “standard” users. I am very pleased with the simplicity we have maintained and how our product is progressing.

Please accept this big “Thank You” to all of our users. Without you we could not accomplish the goals we have set for our company and our users.

Let’s conquer Infoenza together and make a difference in the workforce in general. Times are tough right now and the need for a solution like ours has never been more clear.

To all of our customers and future users, you know where to find us. We are available any time to discuss new ideas, solve existing problems, and otherwise get to know you!

Take care out there! Come and see us sometime.

Troy

Popularity: 36% [?]

Post to Twitter Tweet This Post

Leave a Reply

« Back to text comment

Link to: "Customer Service 2.0"

If you found this page useful, consider linking to it.
Simply copy and paste the code below into your web site (Ctrl+C to copy)
It will look like this: Customer Service 2.0

rounded bottom for body